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Shopify to WhatsApp shipping update

Make.comMake.com2 modulesv1.0
ShopifyWhatsApp

Keep customers informed with instant WhatsApp shipping updates when their orders are dispatched. HOW IT WORKS: - Triggers when an order is fulfilled/shipped in Shopify - Extracts tracking info, carrier, and customer details - Sends personalized WhatsApp shipping notification via WhatsScale BENEFITS: - Reduce "where's my order?" support tickets by 50%+ - 98% open rate - customers actually see the update - Build trust with proactive communication SETUP REQUIRED: - Shopify store with fulfillment

At a glance

Shopify to WhatsApp shipping update is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects Shopify, WhatsApp. It's free to download. Follow the 5-step import below to go live in minutes.

Platform
Make.com
Connects
Shopify, WhatsApp
Modules
2
Price
Free
Version
v1.0

About this workflow

Keep customers informed with instant WhatsApp shipping updates when their orders are dispatched.

HOW IT WORKS:

  • Triggers when an order is fulfilled/shipped in Shopify
  • Extracts tracking info, carrier, and customer details
  • Sends personalized WhatsApp shipping notification via WhatsScale

BENEFITS:

  • Reduce "where's my order?" support tickets by 50%+
  • 98% open rate - customers actually see the update
  • Build trust with proactive communication

SETUP REQUIRED:

  • Shopify store with fulfillment workflow
  • WhatsScale account with connected WhatsApp session
  • Customer phone numbers in Shopify orders

MESSAGE TEMPLATE:

"Hi [Name], great news! 🚚

Your order #[Order Number] has been shipped!

Tracking: [Tracking Number]

Carrier: [Carrier Name]

Track here: [Tracking URL]"

CUSTOMIZATION:

  • Edit message to match your brand voice
  • Add estimated delivery date
  • Include return policy or support contact

Created by WhatsScale. Contact: support@whatsscale.com

Make.com

How to import this Make.com workflow

  1. 1

    Download the blueprint JSON file after purchase.

  2. 2

    Open Make.com → go to Scenarios → click Import Blueprint.

  3. 3

    Select the downloaded JSON file and confirm.

  4. 4

    Connect your app credentials in each module.

  5. 5

    Run once manually to test, then activate the schedule.

Setup guide

Setup guide included

Purchase to unlock the full step-by-step guide

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  • JSON blueprint — instant download
  • Setup guide PDF included
  • 5 downloads · valid 30 days
  • Works with Make.com

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