Shopify abandoned cart WhatsApp recovery
Make.com5 modulesv1.0ShopifyWhatsApp
Recover lost sales by sending WhatsApp reminders to customers who abandoned their cart. HOW IT WORKS: - Polls Shopify for abandoned checkouts on a schedule - Tracks which carts have already been messaged (prevents duplicates) - Sends personalized WhatsApp recovery message via WhatsScale BENEFITS: - Recover 10-15% of abandoned carts - 98% open rate vs 20% for email recovery - Faster response - reach customers while still warm SETUP REQUIRED: - Shopify store with checkout data - WhatsScale acco
About this workflow
Recover lost sales by sending WhatsApp reminders to customers who abandoned their cart.
HOW IT WORKS:
- Polls Shopify for abandoned checkouts on a schedule
- Tracks which carts have already been messaged (prevents duplicates)
- Sends personalized WhatsApp recovery message via WhatsScale
BENEFITS:
- Recover 10-15% of abandoned carts
- 98% open rate vs 20% for email recovery
- Faster response - reach customers while still warm
SETUP REQUIRED:
- Shopify store with checkout data
- WhatsScale account with connected WhatsApp session
- Make.com Data Store for tracking sent messages
SCHEDULER:
Default runs every 30 minutes. Adjust based on your volume.
MESSAGE TEMPLATE:
"Hi [Name], you left something behind! 🛒
Your cart with [Items] is waiting for you.
Complete your purchase: [Checkout URL]
Reply if you have any questions!"
CUSTOMIZATION:
- Add discount code for extra incentive
- Adjust timing (send 1hr, 24hr after abandonment)
- Personalize with item names and images
Created by WhatsScale. Contact: support@whatsscale.com
How to import this Make.com workflow
- 1
Download the blueprint JSON file after purchase.
- 2
Open Make.com → go to Scenarios → click Import Blueprint.
- 3
Select the downloaded JSON file and confirm.
- 4
Connect your app credentials in each module.
- 5
Run once manually to test, then activate the schedule.
Setup guide
Setup guide included
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- JSON blueprint — instant download
- Setup guide PDF included
- 5 downloads · valid 30 days
- Works with Make.com
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