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Send WhatsApp store review request from Google Sheets

Make.comMake.com7 modulesv1.0
Google SheetsWhatsAppInstagram

Automatically request store reviews from customers after their order is delivered - once per customer. HOW IT WORKS: - Searches for orders with Status = "Delivered" - Checks WhatsScale CRM for existing contact and tags - If customer hasn't received review request → Sends message + adds tag - If customer already has "store-review-sent" tag → Skips ROUTES: - Already sent → Skip (no duplicate requests) - Existing contact, no tag → Add tag + Send review request - New contact → Create contact with

At a glance

Send WhatsApp store review request from Google Sheets is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects Google Sheets, WhatsApp, Instagram. It's free to download. Follow the 5-step import below to go live in minutes.

Platform
Make.com
Connects
Google Sheets, WhatsApp, Instagram
Modules
7
Price
Free
Version
v1.0

About this workflow

Automatically request store reviews from customers after their order is delivered - once per customer.

HOW IT WORKS:

  • Searches for orders with Status = "Delivered"
  • Checks WhatsScale CRM for existing contact and tags
  • If customer hasn't received review request → Sends message + adds tag
  • If customer already has "store-review-sent" tag → Skips

ROUTES:

  • Already sent → Skip (no duplicate requests)
  • Existing contact, no tag → Add tag + Send review request
  • New contact → Create contact with tags + Send review request

SHEET SETUP:

  • Column A: Name
  • Column B: Phone (with country code)
  • Column C: Order ID
  • Column D: Status (set to "Delivered" when order arrives)

BENEFITS:

  • One review request per customer (not per order)
  • No duplicate messages
  • No sheet updates needed - CRM tracks everything
  • Contacts synced to WhatsScale CRM

CUSTOMIZE:

  • Edit review request message
  • Add your Google/Trustpilot/Instagram review page link
  • Connect to a scheduler to run daily or weekly

Built by WhatsScale. Questions? support@whatsscale.com

Make.com

How to import this Make.com workflow

  1. 1

    Download the blueprint JSON file after purchase.

  2. 2

    Open Make.com → go to Scenarios → click Import Blueprint.

  3. 3

    Select the downloaded JSON file and confirm.

  4. 4

    Connect your app credentials in each module.

  5. 5

    Run once manually to test, then activate the schedule.

Setup guide

Setup guide included

Purchase to unlock the full step-by-step guide

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  • JSON blueprint — instant download
  • Setup guide PDF included
  • 5 downloads · valid 30 days
  • Works with Make.com

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