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Send WhatsApp message for new Zoho CRM leads

Make.comMake.com2 modulesv1.0
WhatsApp

Respond to new leads instantly without manually sending WhatsApp messages. This template automatically detects when a new lead is created in Zoho CRM and sends them a WhatsApp message through WhatsScale. This is ideal for businesses that want to acknowledge inquiries immediately, send welcome messages, or start conversations with potential customers the moment they appear in the CRM. How it works: 1. Zoho CRM detects a newly created lead 2. The scenario extracts the lead’s phone number and name

At a glance

Send WhatsApp message for new Zoho CRM leads is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects WhatsApp. It's free to download. Follow the 5-step import below to go live in minutes.

Platform
Make.com
Connects
WhatsApp
Modules
2
Price
Free
Version
v1.0

About this workflow

Respond to new leads instantly without manually sending WhatsApp messages. This template automatically detects when a new lead is created in Zoho CRM and sends them a WhatsApp message through WhatsScale.

This is ideal for businesses that want to acknowledge inquiries immediately, send welcome messages, or start conversations with potential customers the moment they appear in the CRM.

How it works:

1. Zoho CRM detects a newly created lead

2. The scenario extracts the lead’s phone number and name

3. WhatsScale sends a personalized WhatsApp message to the lead automatically

This automation helps businesses improve response time and engagement with potential customers. Instead of waiting for a sales representative to manually send messages, every new lead receives an instant acknowledgment.

WhatsScale’s built-in message throttling ensures messages are sent safely within WhatsApp rate limits, even when multiple leads are created in a short period.

Requirements:

A WhatsScale account with a connected WhatsApp session and a Zoho CRM account where leads are being collected.

Built by WhatsScale — support@whatsscale.com

Make.com

How to import this Make.com workflow

  1. 1

    Download the blueprint JSON file after purchase.

  2. 2

    Open Make.com → go to Scenarios → click Import Blueprint.

  3. 3

    Select the downloaded JSON file and confirm.

  4. 4

    Connect your app credentials in each module.

  5. 5

    Run once manually to test, then activate the schedule.

Setup guide

Setup guide included

Purchase to unlock the full step-by-step guide

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  • JSON blueprint — instant download
  • Setup guide PDF included
  • 5 downloads · valid 30 days
  • Works with Make.com

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