AI Customer Support Gateway with DeepKeep Firewall
Make.com8 modulesv1.0OpenAIZendesk
This template adds DeepKeep's AI Firewall as a security wrapper around your customer support chatbot. Incoming messages are scanned for prompt injection attacks and policy violations before reaching the LLM. The AI response is then scanned again before delivery. Clean responses are returned automatically via webhook; flagged responses create a Zendesk ticket for human review. Use case: Any customer-facing AI support bot that handles sensitive queries. Modules: Webhook → DeepKeep Create Convers
About this workflow
This template adds DeepKeep's AI Firewall as a security wrapper around your customer support chatbot. Incoming messages are scanned for prompt injection attacks and policy violations before reaching the LLM. The AI response is then scanned again before delivery. Clean responses are returned automatically via webhook; flagged responses create a Zendesk ticket for human review.
Use case: Any customer-facing AI support bot that handles sensitive queries.
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