Every time someone fills out your Gognito Form, Make will automatically create a new conversation in Help Scout. If the respondent's data does not exist yet in Help Scout, Make will also create a new customer. In order for this template to work, your Gognito Form should ask, among other things, for the respondent's email address, name and surname.
Create Help Scout conversations from new Cognito Forms entries is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects cognitoforms, helpscout, builtin. It's free to download. Follow the 5-step import below to go live in minutes.

Every time someone fills out your Gognito Form, Make will automatically create a new conversation in Help Scout. If the respondent's data does not exist yet in Help Scout, Make will also create a new customer. In order for this template to work, your Gognito Form should ask, among other things, for the respondent's email address, name and surname.
Download the blueprint JSON file after purchase.
Open Make.com → go to Scenarios → click Import Blueprint.
Select the downloaded JSON file and confirm.
Connect your app credentials in each module.
Run once manually to test, then activate the schedule.
Setup guide included
Purchase to unlock the full step-by-step guide
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