Update a phone number for a Freshdesk from internal company database
Make.com4 modulesv1.0When a new ticket is created in Freshdesk and a phone number for the contact is missing, it is retrieved from the CompanyHub and the contact in Freshdesk is updated with that phone number. Instead of CompanyHub, you can use any app of your choice.
About this workflow
When a new ticket is created in Freshdesk and a phone number for the contact is missing, it is retrieved from the CompanyHub and the contact in Freshdesk is updated with that phone number. Instead of CompanyHub, you can use any app of your choice.
How to import this Make.com workflow
- 1
Download the blueprint JSON file after purchase.
- 2
Open Make.com → go to Scenarios → click Import Blueprint.
- 3
Select the downloaded JSON file and confirm.
- 4
Connect your app credentials in each module.
- 5
Run once manually to test, then activate the schedule.
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