When a new ticket is created in Freshdesk, a new alert is created in Opsgenie. With this scenario, you may give the opportunity to you agents to create alerts in Opsgenie without any need to give them access in Opsgenie or even asking them to switch between 2 apps.

When a new ticket is created in Freshdesk, a new alert is created in Opsgenie. With this scenario, you may give the opportunity to you agents to create alerts in Opsgenie without any need to give them access in Opsgenie or even asking them to switch between 2 apps.
Download the blueprint JSON file after purchase.
Open Make.com → go to Scenarios → click Import Blueprint.
Select the downloaded JSON file and confirm.
Connect your app credentials in each module.
Run once manually to test, then activate the schedule.
Setup guide included
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