Create tickets on Zendesk from new issues on JIRA

Handle WhatsApp customer inquiries with AI and intent routing

Handle WhatsApp customer inquiries with AI and intent routing (Whatsapp Chatbot) An intelligent, fully customizable WhatsApp customer support chatbot template that works for ANY business - whether you sell fashion, electronics, food, furniture, cosmetics, or anything else. This workflow combines pre-built responses for common queries with AI for complex questions, creating a cost-effective 24/7 customer support solution that adapts to your specific products and services. Who it's for

Automate support ticket triage and resolution with JIRA and AI

This n8n template automates triaging of newly opened support tickets and issue resolution via JIRA. If your organisation deals with a large number of support requests daily, automating triaging is a great use-case for introducing AI to your support teams. Extending the idea, we can also get AI to give a first attempt at resolving the issue intelligently. How it works A scheduled trigger picks up newly opened JIRA support tickets from the queue and discards any seen before. An AI agent analyses

Close a GitLab issue when a JIRA Server issue is closed

Every time a JIRA Server issue is closed, Make will automatically close a GitLab issue. Assumptions: The name of the issue is the same both in JIRA Server and GitLab. You have a JIRA workflow with statuses and transitions in place.

Automate B2B SaaS renewal risk management with CRM, support & usage data

Description This workflow is designed for B2B/SaaS teams who want to secure renewals before it’s too late. It runs every day, identifies all accounts whose licenses are up for renewal in J–30, enriches them with CRM, product usage and support data, computes an internal churn risk level, and then triggers the appropriate playbook: - HIGH risk → full escalation (tasks, alerts, emails) - MEDIUM risk → proactive follow-up by Customer Success - LOW risk → light renewal touch

Create a new alert in SIGNL4 from a new ticket in Jira Cloud

Every time a new ticket is created in Jira Cloud, a new alert will be instantly created in SIGNL4.

Create JIRA issues to revoke systems access when employees are inactive in Personio

Ensure security in Personio by integrating with JIRA to promptly revoke systems access for inactive employees, effectively mitigating risks and maintaining a protected HR software environment.

Add Sendlane contacts for new Zendesk users

Make will watch your Zendesk users at regular intervals and create identical Sendlane contacts.

Update Airtable records based on new trigger events from Airtable

Automatically update Airtable records when new trigger events occur in Airtable, ensuring your data stays current and organized with minimal effort.