Create low star Refiner surveys as new tickets in Zendesk

Update the ticket metric in Databox with the number of Zendesk tickets created on the previous day

Use this template to automatically update a ticket metric in Databox with the number of Zendesk tickets created on the previous day. This scenario is scheduled to run every day at 10:00. You can change it by clicking on the clock icon on the first module (you can change the time, but please don't change the frequency if you want the scenario to work properly). If you want to update the metric with all your existing tickets at once, please use [this template](https://www.integromat.com/en/inte

Escalate payment issues with Azure OpenAI, Google Sheets, Slack and Zendesk

Description This workflow automates payment-related customer support escalation by validating reported issues against transaction data and coordinating all downstream actions in a controlled, auditable way. It is designed for support teams that need to quickly separate valid payment failures from false or incomplete reports—while maintaining consistent customer communication and timely human intervention. The workflow is triggered via a webhook whenever an external system reports a customer issu

Create Zendesk Sunshine profiles from new Airtable records.

Every time a record is added in your Airtable, Make will create a Zendesk Sunshine profile of it. We have created a (sample table)[https://airtable.com/shrGsNi0SKxS8upwd] for you to use it as a reference.

Sync Zendesk knowledge base articles to Airtable with markdown conversion

Who is it for Customer service or support teams who want to use their Zendesk articles in other tools. Content/Knowledge managers consolidating or migrating knowledge bases. Ops/automation specialists who want Markdown versions of articles (could be adapted to Notion, Google Sheets, or any Markdown-friendly system). How to get started Download the template and install it on your instance Set Zendesk and Airtable credentials Modify the Zendesk baseurl and Airtable's table and base Run the

Send new tickets from Zendesk as Slack messages.

Use this automation to notify your team on Slack whenever new tickets are created in Zendesk. Make will automatically retrieve the URLs of the tickets and send it as Slack messages.

Auto-respond to Gmail inquiries using OpenAI, Google Sheet & AI agent

Who is this for? This workflow is ideal for: Customer support teams looking to reduce manual response time SaaS companies that frequently receive product inquiries E-commerce stores with common customer questions about orders, shipping, and returns What problem is this workflow solving? Manually responding to repetitive customer emails is inefficient, prone to inconsistency, and time-consuming. This workflow solves the issue by: Automatically replying to real customer inquiries 24/7 Ensurin

Add Team Absence and Activities in Status Hero from Google Calendar Events

Every time a new event is created on Google Calendar, Make will automatically add a team absence to members on Status Hero on that date and assign Status activities to them.

Import contacts from Google Sheet to Firetext

Add new contacts from Google Sheets to Firetext. Your sheet should have a Cell phone number in column A, First name in column B and Last name in column C.