Automate customer support with WhatsApp AI assistant for Whatsapp groups
How it works Your WhatsApp AI Assistant automatically handles customer inquiries by linking your Google Docs knowledge base to incoming WhatsApp messages. The system instantly processes customer questions, references your business documentation, and delivers AI-powered responses through OpenAI or Gemini - all without you lifting a finger. Works seamlessly in individual chats and WhatsApp groups where the assistant can respond on your behalf. Set up steps Time to complete: 15-30 minute
At a glance
Automate customer support with WhatsApp AI assistant for Whatsapp groups is a ready-made n8n workflow you import as a workflow JSON file — no build required. It connects WhatsApp, OpenAI, Gemini. It's free to download. Follow the 5-step import below to go live in minutes.
- Platform
- n8n
- Connects
- WhatsApp, OpenAI, Gemini
- Modules
- 13
- Price
- Free
- Version
- v1.0

About this workflow
How it works Your WhatsApp AI Assistant automatically handles customer inquiries by linking your Google Docs knowledge base to incoming WhatsApp messages. The system instantly processes customer questions, references your business documentation, and delivers AI-powered responses through OpenAI or Gemini - all without you lifting a finger. Works seamlessly in individual chats and WhatsApp groups where the assistant can respond on your behalf. Set up steps Time to complete: 15-30 minutes Step 1: Create your WhapAround account and connect your WhatsApp number (5 minutes) Step 2: Prepare your Google Doc with business information and add the document ID to the system (5 minutes) Step 3: Configure the WhatsApp webhook and map message fields (10 minutes) Step 4: Connect your OpenAI or Gemini API key (3 minutes) Step 5: Send a test message to verify everything works (2 minutes) Optional: Set up PostgreSQL database for conversation memory and configure custom branding/escalation rules (additional 15-20 minutes) Detailed technical configurations, webhook URLs, and API parameter settings are provided within each workflow step to guide you through the exact setup process.
How to import this n8n workflow
- 1
Download the workflow JSON file after purchase.
- 2
Open n8n → click the menu → Import from File.
- 3
Select the downloaded JSON and import.
- 4
Set up credentials for each node that requires them.
- 5
Click Execute Workflow to test, then activate.
Setup guide
Setup guide included
Purchase to unlock the full step-by-step guide
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- JSON blueprint — instant download
- Setup guide PDF included
- 5 downloads · valid 30 days
- Works with n8n
Need help setting this up?
Book a 3-hour live setup session with an Agility consultant.
- Configure live on Google Meet / Zoom
- Free follow-up if workflow has defects
- Platform expert assigned to you