🚀 Boost your customer service with this WhatsApp Business bot!
This n8n workflow demonstrates how to automate customer interactions and appointment management via WhatsApp Business bot. 1. After submitting a Google Form, the user receives a notification via WhatsApp. These notifications are sent via a template message. 2. In case user sends a message to the bot, the text and user data is stored in Google Sheets. 3. To reply back to the user, fill in the ReplyText column and change the Status to 'Ready'. In a few seconds n8n will fetch the unsent replies and
At a glance
🚀 Boost your customer service with this WhatsApp Business bot! is a ready-made n8n workflow you import as a workflow JSON file — no build required. It connects Google Sheets, WhatsApp. It's free to download. Follow the 5-step import below to go live in minutes.
- Platform
- n8n
- Connects
- Google Sheets, WhatsApp
- Modules
- 12
- Price
- Free
- Version
- v1.0

About this workflow
This n8n workflow demonstrates how to automate customer interactions and appointment management via WhatsApp Business bot. 1. After submitting a Google Form, the user receives a notification via WhatsApp. These notifications are sent via a template message. 2. In case user sends a message to the bot, the text and user data is stored in Google Sheets. 3. To reply back to the user, fill in the ReplyText column and change the Status to 'Ready'. In a few seconds n8n will fetch the unsent replies and deliver them one by one via WhatsApp Business node. Customize this workflow to fit your specific needs, connect different online services and enhance your customer communication! 🎉 Setup Instructions To get this workflow up and running, you'll need to: 1. 👇 Create a WhatsApp template message on the Meta Business portal.
How to import this n8n workflow
- 1
Download the workflow JSON file after purchase.
- 2
Open n8n → click the menu → Import from File.
- 3
Select the downloaded JSON and import.
- 4
Set up credentials for each node that requires them.
- 5
Click Execute Workflow to test, then activate.
Setup guide
Setup guide included
Purchase to unlock the full step-by-step guide
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- JSON blueprint — instant download
- Setup guide PDF included
- 5 downloads · valid 30 days
- Works with n8n
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