This n8n workflow demonstrates how to automate customer interactions and appointment management via WhatsApp Business bot. 1. After submitting a Google Form, the user receives a notification via WhatsApp. These notifications are sent via a template message. 2. In case user sends a message to the bot, the text and user data is stored in Google Sheets. 3. To reply back to the user, fill in the ReplyText column and change the Status to 'Ready'. In a few seconds n8n will fetch the unsent replies and

This n8n workflow demonstrates how to automate customer interactions and appointment management via WhatsApp Business bot. 1. After submitting a Google Form, the user receives a notification via WhatsApp. These notifications are sent via a template message. 2. In case user sends a message to the bot, the text and user data is stored in Google Sheets. 3. To reply back to the user, fill in the ReplyText column and change the Status to 'Ready'. In a few seconds n8n will fetch the unsent replies and deliver them one by one via WhatsApp Business node. Customize this workflow to fit your specific needs, connect different online services and enhance your customer communication! π Setup Instructions To get this workflow up and running, you'll need to: 1. π Create a WhatsApp template message on the Meta Business portal.
Download the workflow JSON file after purchase.
Open n8n β click the menu β Import from File.
Select the downloaded JSON and import.
Set up credentials for each node that requires them.
Click Execute Workflow to test, then activate.
Setup guide included
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