Company website chatbot agent (RAG, calendar integrations)

Company Website Chatbot Agent Overview This workflow implements a modular Website AI Chatbot Assistant capable of handling multiple types of customer interactions autonomously. Instead of relying on a single large agent to handle all logic and tools, this system routes user queries to specialized sub-agents—each dedicated to a specific function. By using a manager-style orchestration layer, this approach prevents overloading a single AI model with excessive context, leading to cleaner routing, faster execution, and easier scaling as your automation needs grow. --- How It Works 1. Chat Trigger - The flow is initiated when a chat message is received via the website widget. 2. Manager Agent (Ultimate Website AI Assistant) - The central LLM-based agent is responsible for parsing the message and deciding which specialized sub-agent to route it to. - It uses an OpenAI GPT model for natural language understanding and a lightweight memory system to preserve recent context. 3. Sub-Agent Routing - calendarAgent: Handles availability checks and books meetings on connected calendars. - RAGAgent: Searches company documentation or FAQs to provide accurate responses from your internal knowledge base. - ticketAgent: Forwards requests to human support by generating and sending support tickets to a designated email. --- Setup Instructions 1. Embed the Chatbot - Use a custom HTML widget or script to embed the chatbot interface on your website. - Connect the frontend to the webhook that triggers the When chat message received node. 2. Configure Your OpenAI Key - Insert your API key in the OpenAI Chat Model node. - Adjust the model parameters for temperature, max tokens, etc., based on how formal or creative you want the bot to be. 3. Customize Sub-Agents - calendarAgent: Connect to your Google or Outlook calendar. - RAGAgent: Link to a vector store or document database via API or native integration. - ticketAgent: Set the destination email and format for ticket generation (e.g. via SendGrid or SMTP). 4. Deploy in Production - Host on n8n Cloud or your self-hosted instance. - Monitor usage through the Executions tab and refine prompts based on user behavior. --- Benefits - Modular system with dedicated logic per function - Reduces token bloat by offloading complexity to sub-agents - Easy to scale by adding more tools (e.g. CRM, analytics) - Fast and responsive user experience for customers on your site - Cleaner code structure and easier debugging