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Forward Chatwoot Messages to WhatsApp via Evolution API with Media Support

n8nn8n17 modulesv1.0
WhatsApp

Description This workflow automates forwarding messages received in Chatwoot to WhatsApp using the Evolution API. It provides full support for different types of messages, ensuring rich and seamless communication with the end user. What Problem Does This Solve? Manually forwarding messages from Chatwoot to WhatsApp can be time-consuming and error-prone, especially when handling diverse message types like media files. This subworkflow streamlines the process, automating message delivery while mai

At a glance

Forward Chatwoot Messages to WhatsApp via Evolution API with Media Support is a ready-made n8n workflow you import as a workflow JSON file — no build required. It connects WhatsApp. It's free to download. Follow the 5-step import below to go live in minutes.

Platform
n8n
Connects
WhatsApp
Modules
17
Price
Free
Version
v1.0
Forward Chatwoot Messages to WhatsApp via Evolution API with Media Support workflow diagram

About this workflow

Description This workflow automates forwarding messages received in Chatwoot to WhatsApp using the Evolution API. It provides full support for different types of messages, ensuring rich and seamless communication with the end user. What Problem Does This Solve? Manually forwarding messages from Chatwoot to WhatsApp can be time-consuming and error-prone, especially when handling diverse message types like media files. This subworkflow streamlines the process, automating message delivery while maintaining message fidelity and media compatibility. Features - Support for plain text messages; - Support for media messages including images, videos, documents, and audio; - Automatic detection of media type based on the contenttype field; - Automatic processing of incoming messages from Chatwoot via webhook or native integration Prerequisites Before using this subworkflow, make sure you have: 1. Evolution API key and URL; 2. Incoming messages from Chatwoot via webhook or native integration; 3. Configured HTTP Request node in n8n Suggested Usage This subworkflow should be attached to a main workflow that receives messages from Chatwoot. It is ideal for automated customer service, help desks, or hybrid bots (human + automated), enabling messages originating from Chatwoot to be faithfully redirected to WhatsApp.

n8n

How to import this n8n workflow

  1. 1

    Download the workflow JSON file after purchase.

  2. 2

    Open n8n → click the menu → Import from File.

  3. 3

    Select the downloaded JSON and import.

  4. 4

    Set up credentials for each node that requires them.

  5. 5

    Click Execute Workflow to test, then activate.

Setup guide

Setup guide included

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