Predict customer churn with AI analysis of HubSpot and Google Sheets data
n8n23 modulesv1.0Who it’s for Built for Customer Success and Account Management teams focused on proactive retention. This workflow helps you automatically identify at-risk customers – before they churn – by combining CRM, usage, and sentiment data into one actionable alert. What it does This end-to-end workflow continuously monitors customer health by consolidating data from HubSpot and Google Sheets. Here’s how it works: Fetch deals from HubSpot. Collect context — linked support tickets and feature
At a glance
Predict customer churn with AI analysis of HubSpot and Google Sheets data is a ready-made n8n workflow you import as a workflow JSON file — no build required. It connects HubSpot, Airtable, Google Sheets, Salesforce. It's free to download. Follow the 5-step import below to go live in minutes.
- Platform
- n8n
- Connects
- HubSpot, Airtable, Google Sheets, Salesforce, OpenAI
- Modules
- 23
- Price
- Free
- Version
- v1.0
About this workflow
Who it’s for Built for Customer Success and Account Management teams focused on proactive retention. This workflow helps you automatically identify at-risk customers – before they churn – by combining CRM, usage, and sentiment data into one actionable alert. What it does This end-to-end workflow continuously monitors customer health by consolidating data from HubSpot and Google Sheets. Here’s how it works: Fetch deals from HubSpot. Collect context — linked support tickets and feature usage from a Google Sheet. Run sentiment analysis on the tickets to generate a customer health score. Evaluate risk — an AI agent reviews deal age, sentiment score, and usage trends against predefined thresholds. Send alerts — if churn risk is detected, it automatically sends a clear, data-driven email to the responsible team member with next-step recommendations. How to set it up To get started, configure your credentials and parameters in the following nodes: 1. Credentials: HubSpot: Connect your account (HubSpot: Get All Deals). LLM Model: Add credentials for your preferred provider (Config: Set LLM for Agent & Chains). Google Sheets: Connect your account (Tool: Get Feature Usage from Sheets). Email: Set up your SMTP credentials (Email: Send Churn Alert). 2. Tool URLs: In Tool: Calculate Sentiment Score, enter the Webhook URL from the Trigger: Receive Tickets for Scoring node within this same workflow. In Tool: Get HubSpot Data, enter the Endpoint URL for your MCP HubSpot data workflow. (Note: This tool does call an external workflow). 3. Google Sheet: In Tool: Get Feature Usage from Sheets, enter the Document ID for your own Google Sheet. 4. Email Details: In Email: Send Churn Alert, change the From and To email addresses. Requirements HubSpot account with Deals API access LLM provider account (e.g. OpenAI) Google Sheets tracking customer feature usage n8n with LangChain community nodes enabled A separate n8n workflow set up to act as an MCP endpoint for fetching HubSpot data (called by Tool: Get HubSpot Data). How to customize it Tailor this workflow to match your business logic: Scoring logic: Adjust the JavaScript in the Code: Convert Sentiment to Score node to redefine how customer scores are calculated. Alert thresholds: Update the prompt in the AI Chain: Analyze for Churn Risk node to fine-tune when alerts trigger (e.g. deal age, score cutoff, or usage drop). Data sources: Swap HubSpot or Google Sheets for your CRM or database of choice — like Salesforce or Airtable. ✅ Outcome: A proactive customer health monitoring system that surfaces risks before it’s too late — keeping your team focused on prevention, not firefighting.
How to import this n8n workflow
- 1
Download the workflow JSON file after purchase.
- 2
Open n8n → click the menu → Import from File.
- 3
Select the downloaded JSON and import.
- 4
Set up credentials for each node that requires them.
- 5
Click Execute Workflow to test, then activate.
Setup guide
Setup guide included
Purchase to unlock the full step-by-step guide
Related N8n workflows
Export Shopify collections to Google Sheets
Add Google Sheets rows for opened Mailgun emails
Generate ChatGPT Completions from Google Sheets Rows
Create a Revolut draft payment from a new Asana task
🤖 AI customer support agent - never sleep, never miss a customer again!
Add backlinks to Google Sheets from SE Ranking
Convert HTML & PDF files to PNG images with CustomJS PDF Toolkit
Automate WhatsApp booking system with GPT-4 Assistant, Cal.com and SMS reminders
Reviews
No reviews yet
Be the first to buy and share your experience.
Leave a review
Sign in to share your experience with this workflow.
Create a free account to purchase workflows.
- JSON blueprint — instant download
- Setup guide PDF included
- 5 downloads · valid 30 days
- Works with n8n
Need help setting this up?
Book a 3-hour live setup session with an Agility consultant.
- Configure live on Google Meet / Zoom
- Free follow-up if workflow has defects
- Platform expert assigned to you