Recover inactive customers by sending WhatsApp messages based on Google Sheets segmentation. How it works: This template reads customer data from Google Sheets, identifies customers inactive for 30+ days based on a segment formula, and sends personalized churn recovery messages via WhatsScale. It also syncs segment status to WhatsScale CRM tags to prevent duplicate messages. Setup required: - Google Sheet with columns: Name, Phone, Segment (formula), Last Order Date - WhatsScale account with c
Recover inactive customers by sending WhatsApp messages based on Google Sheets segmentation.
How it works:
This template reads customer data from Google Sheets, identifies customers inactive for 30+ days based on a segment formula, and sends personalized churn recovery messages via WhatsScale. It also syncs segment status to WhatsScale CRM tags to prevent duplicate messages.
Setup required:
Benefits:
Created by WhatsScale. Contact: support@whatsscale.com
Download the blueprint JSON file after purchase.
Open Make.com → go to Scenarios → click Import Blueprint.
Select the downloaded JSON file and confirm.
Connect your app credentials in each module.
Run once manually to test, then activate the schedule.
Setup guide included
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