Recover inactive customers by sending WhatsApp messages based on Google Sheets segmentation. How it works: This template reads customer data from Google Sheets, identifies customers inactive for 30+ days based on a segment formula, and sends personalized churn recovery messages via WhatsScale. It also syncs segment status to WhatsScale CRM tags to prevent duplicate messages. Setup required: - Google Sheet with columns: Name, Phone, Segment (formula), Last Order Date - WhatsScale account with c
Google Sheets churn recovery to WhatsApp is a ready-made Make.com workflow you import as a blueprint JSON file — no build required. It connects Google Sheets, WhatsApp. It's free to download. Follow the 5-step import below to go live in minutes.
Recover inactive customers by sending WhatsApp messages based on Google Sheets segmentation.
How it works:
This template reads customer data from Google Sheets, identifies customers inactive for 30+ days based on a segment formula, and sends personalized churn recovery messages via WhatsScale. It also syncs segment status to WhatsScale CRM tags to prevent duplicate messages.
Setup required:
Benefits:
Created by WhatsScale. Contact: support@whatsscale.com
Download the blueprint JSON file after purchase.
Open Make.com → go to Scenarios → click Import Blueprint.
Select the downloaded JSON file and confirm.
Connect your app credentials in each module.
Run once manually to test, then activate the schedule.
Setup guide included
Purchase to unlock the full step-by-step guide
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