Create a new problem in Freshservice from a new response in Survey123
Make.com2 modulesv1.0Every time a new survey response is created in Survey123, a new problem will be created in Freshservice. This template was created based on a survey with these questions: 1) Full Name 2) Email 3) Phone number 4) Describe your problem You can use your own survey with different questions but you will need to update the mappings in the Freshservice module.
About this workflow
Every time a new survey response is created in Survey123, a new problem will be created in Freshservice.
This template was created based on a survey with these questions:
1) Full Name
2) Email
3) Phone number
4) Describe your problem
You can use your own survey with different questions but you will need to update the mappings in the Freshservice module.
How to import this Make.com workflow
- 1
Download the blueprint JSON file after purchase.
- 2
Open Make.com → go to Scenarios → click Import Blueprint.
- 3
Select the downloaded JSON file and confirm.
- 4
Connect your app credentials in each module.
- 5
Run once manually to test, then activate the schedule.
Setup guide
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