Use this template to automatically create and update Databox metrics when Zendesk tickets are closed/solved. The template will create two metrics - 'Closed Tickets' and 'Resolution Time', and two dimensions - 'Type' of the ticket and ticket 'Priority'.
Use this template to automatically create and update Databox metrics when Zendesk tickets are closed/solved.
The template will create two metrics - 'Closed Tickets' and 'Resolution Time', and two dimensions - 'Type' of the ticket and ticket 'Priority'.
Download the blueprint JSON file after purchase.
Open Make.com → go to Scenarios → click Import Blueprint.
Select the downloaded JSON file and confirm.
Connect your app credentials in each module.
Run once manually to test, then activate the schedule.
Setup guide included
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