Real-time Vtiger support tickets to Telegram with auto status updates

This Workflow Requires a Community Node and a Self-Hosted n8n Instance > This workflow uses the Vtiger CRM community node. To use it, you must be running a self-hosted version of n8n with Community Nodes enabled. 🔧 How to Install the Node 1. Go to Settings → Community Nodes 2. Click Install Node 3. Enter the package name: 4. Restart your n8n instance if prompted --- 💬 Real-time Vtiger Support Tickets to Telegram with Auto Status Updates 📌 Overview Keep your support team instantly informed when new tickets are created in Vtiger CRM. This workflow: Fetches the most recent ticket marked as Open Sends its details to a Telegram chat Updates the status in Vtiger to In Progress to prevent re-sending --- 🔄 What This Workflow Does 📨 Pulls the latest open ticket from Vtiger HelpDesk 📲 Sends a rich-text message to Telegram with all key ticket details 🔁 Updates the ticket’s status to "In Progress" --- 🧠 Workflow Preview > --- 📲 Telegram Output Example > --- 🛠️ Setup Instructions 🔗 Telegram Bot Setup 1. Open Telegram and search for @BotFather 2. Run /newbot and follow the instructions 3. Save the bot token 4. Add the bot to your chat or group 5. Use @userinfobot to get your chatid 6. Paste the token and chat ID in the Telegram node inside n8n --- 🔗 Vtiger CRM Setup Make sure your Vtiger HelpDesk module includes: ticketno, tickettitle, ticketstatus, ticketpriorities, ticketseverities, ticketcategories, description Connect your Vtiger API credentials inside n8n --- 👥 Who This Is For Customer support and IT helpdesk teams using Vtiger CRM Teams that want instant alerts in Telegram Anyone syncing CRM activity with chat-based notifications --- 🔐 Credentials Required ✅ Vtiger CRM API credentials ✅ Telegram Bot Token --- 🏷 Tags