This Workflow Requires a Community Node and a Self-Hosted n8n Instance > This workflow uses the Vtiger CRM community node. To use it, you must be running a self-hosted version of n8n with Community Nodes enabled. π§ How to Install the Node 1. Go to Settings β Community Nodes 2. Click Install Node 3. Enter the package name: 4. Restart your n8n instance if prompted --- π¬ Real-time Vtiger Support Tickets to Telegram with Auto St

This Workflow Requires a Community Node and a Self-Hosted n8n Instance > This workflow uses the Vtiger CRM community node. To use it, you must be running a self-hosted version of n8n with Community Nodes enabled. π§ How to Install the Node 1. Go to Settings β Community Nodes 2. Click Install Node 3. Enter the package name: 4. Restart your n8n instance if prompted --- π¬ Real-time Vtiger Support Tickets to Telegram with Auto Status Updates π Overview Keep your support team instantly informed when new tickets are created in Vtiger CRM. This workflow: Fetches the most recent ticket marked as Open Sends its details to a Telegram chat Updates the status in Vtiger to In Progress to prevent re-sending --- π What This Workflow Does π¨ Pulls the latest open ticket from Vtiger HelpDesk π² Sends a rich-text message to Telegram with all key ticket details π Updates the ticketβs status to "In Progress" --- π§ Workflow Preview > --- π² Telegram Output Example > --- π οΈ Setup Instructions π Telegram Bot Setup 1. Open Telegram and search for @BotFather 2. Run /newbot and follow the instructions 3. Save the bot token 4. Add the bot to your chat or group 5. Use @userinfobot to get your chatid 6. Paste the token and chat ID in the Telegram node inside n8n --- π Vtiger CRM Setup Make sure your Vtiger HelpDesk module includes: ticketno, tickettitle, ticketstatus, ticketpriorities, ticketseverities, ticketcategories, description Connect your Vtiger API credentials inside n8n --- π₯ Who This Is For Customer support and IT helpdesk teams using Vtiger CRM Teams that want instant alerts in Telegram Anyone syncing CRM activity with chat-based notifications --- π Credentials Required β Vtiger CRM API credentials β Telegram Bot Token --- π· Tags
Download the workflow JSON file after purchase.
Open n8n β click the menu β Import from File.
Select the downloaded JSON and import.
Set up credentials for each node that requires them.
Click Execute Workflow to test, then activate.
Setup guide included
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